Nepal Reinsurance Company Service Charter (Citizen’s Charter)
Nepal Re-Insurance Company Limited (Nepal Re), the successor of Insurance Pool. Nepal Insurance Pool was set up with the aim to cover damages caused by the Riot, Strike, Malicious Damage, Sabotage and Terrorism (RSDMDST). It incorporated on 21st Karthik, 2071 under the Companies Act 2063 of Nepal in accordance to the decision of Council of Ministers (Nepal) dated 22nd Shrawan, 2071 to convert the Insurance Pool, Nepal into Nepal Reinsurance Company Limited.
|Company’s Service||All reinsurance services related to life and Non-life Insurance Companies in national and international market.|
|Related Laws and Acts||
|Documents Required for Issuance of Reinsurance Services (Underwriting)||
|Time taken to issue the reinsurance support||2-3 days for normal FAC and 1-2 week for treaty, after the submission of all required documents|
|Premium to be Paid||As per the treaty slip or the PPW mentioned|
|Renewal Policy||At least 15 days before the expiry date with all the required documents|
|Where to Claim||Claim Department at head office (through letter of mail) with required documents|
|Required documents for Claim processing||
Claim below 25 Lakhs:
Claim Above 25 lakhs:
|Time taken to complete Claim Process||Below 25 Lakhs: 35 days after completion of all required documents
Above 25 Lakhs: After the decision made by the Claim Committee and Board.
|Where to go for Share (Investor) related Jobs||
Nepal Reinsurance has appointed RBB Merchant Banking Limited, Teku, Kathmandu, for all jobs related to share.
Telephone Number: 977-1-4243265
Email Address: firstname.lastname@example.org
|Quarterly Report||As supervised by Beema Samiti, Quarterly Report is published on National Daily Newspaper four times a year (within 60 days after completion of quarter)|
|Officers to Receive Complaints||
First – Ms. Namrata Dhungana (Legal and Compliance Head)
Second – Mr. Bishnu Prasad Upadhayay (Company Secretary)
Third – Mr. Damodar Bhandari (Deputy General Manager)
Fourth – Mr. Shankar Kumar Rayamajhee (Chief Executive Officer)